Management, Customer Service & Thought Leadership Awards Judging Committee
Tariq Javed
Chief Executive Officer, Jeddah, Mecca, Saudi Arabia
Tariq Javed is a business leader with two decades of cross-regional experience in the automotive and energy sectors. He serves as Chief Executive Officer of Petromin AutoCare Company, where he has reshaped the company’s strategic direction, operating model, and market presence since 2022. Under his leadership, the company has significantly expanded its footprint, operating more than 800 service centers across Saudi Arabia, the Middle East, Asia, and Africa. He has redefined vehicle service centers, shifting them from transactional service outlets to customer-focused vehicle care experience centers. This transformation has been driven through clearer operating standards, redesigned customer journeys, and the targeted use of digital and AI technologies to improve transparency, speed, and service quality, strengthening customer trust, profitability, and operational consistency. Tariq oversees Petromin AutoCare’s portfolio of businesses, including Petromin Express, Petromin AutoCare, Petromin Body & Paint, Tristar, Petromin Commercial Vehicle Care, National Auto Parts and international operations. He manages the full ecosystem of the vehicle service industry from parts sourcing and distribution to end-to-end vehicle servicing ensuring integration, efficiency, and customer value at every stage. He has led expansion across the UAE, Egypt, Malaysia, Pakistan, and India, shaping market-specific growth strategies aligned with local customer expectations, regulatory frameworks, and operating realities while maintaining service quality, brand coherence, and financial discipline. Tariq’s leadership is rooted in the belief that sustained performance is built on strong culture and clear direction. He emphasizes people development, encourages diverse perspectives, and sets a consistent tone from the top, fostering an organization where accountability, collaboration, and performance reinforce one another.
Nashwa Ahmed
Head of Communication Department Koraspond, Jeddah, Makkah, Saudi Arabia
A versatile Marketing Professional and COO with over 10 years of extensive experience in Marcomm, leadership and management. She leads cross-functional teams with clarity and accountability, ensuring consistent performance and strong, measurable outcomes across the organization.
Richa Awasthi
Vice President, JP Morgan Chase, Middletown, Delaware, United States
Credit risk analyst with 10+ years’ experience in finance and risk management industry for consumer card and commercial banking domain. Experienced in data analysis, portfolio management with risk monitoring and trend analysis, assigning risk rating for corporates, deal structuring, pricing and collateral valuation, forecasting & budgeting. Financial Data modeling and assessment.
Anthony Berryhill
Owner & Founder, Elite College Hacker, Austin, Texas, United States
Founder of Elite College Hacker, Berryhill is a human capital architect with 25+ years of cross-functional leadership. A 3-time National Champion Debate Coach and former PIMCO VP, he reverse-engineers and democratizes elite systems. Anthony is also a Forttuna Global 100 Game Changer and Global Equity Champion for Education and Social Mobility.
Cat Colella-Graham
Internal Communications Consultant, CCG Internal Comms Consulting and Coaching for Communicators, Locust Valley, New York, United States
Cat Colella-Graham is an internal communications leader, Adjunct Professor and coach who secured the first and only trademark for “Employee Experience” in 2005. Known as a trusted change-maker with a proven track record of driving meaningful change through the power of communications, Cat continues to teach graduate students and supports clients.
Kena Bharatbhai Desai
Senior Financial Analyst, Amazon.com, Mercer Island, Washington, United States
A dynamic force at the intersection of healthcare, finance, and AI with 8+ years of experience, Kena bridges clinical expertise and advanced analytics as a Senior Financial Analyst at Amazon. Her transformative journey from dental surgeon to finance professional to AI innovation leader exemplifies excellence in driving insights.
Arunkumar Gopalakrishnan
Director, Publicis Sapient, New York City, New York, United States
Arunkumar Gopalakrishnan is a Director, Financial Services, Publicis Groupe and based at the New York office. He is a subject matter expert on Digital Business Transformation and has over two decades of experience working with large Financial Services institutions.
Ananti Gupta
Product Manager Lead, Doordash, Seattle, Washington, United States
Ananti Gupta is a Product Manager Lead at DoorDash with 10+ years in payments, fraud prevention, and data privacy. She builds and scales ML and analytics-driven fraud solutions using behavioral signals and real-time monitoring to strengthen trust and improve consumer experiences. She holds an MBA and a B.E.
Dr. Jo Jolliffe
Board of Directors, Manchester Youth Zone UK, Salford, Lancashire, United Kingdom
Jo is the Chair of the Board of Trustees of Manchester Youth Zone. She has many years' experience of strategic leadership in education settings at national and regional levels in the Middle East, the UK and in the Carribean. Jo has led and managed whole system reform.
Shikhar Mathur
Customer Success Partner and Enterprise Architect, Persistent Systems Inc, Edison, New Jersey, United States
Shikhar Mathur is a seasoned technology leader with extensive experience driving enterprise-scale data, analytics, and AI initiatives, particularly within the healthcare domain. As a Customer Success Partner and Enterprise Architect at Persistent Systems, he collaborates with executive stakeholders and cross-functional teams to design and deliver data-driven solutions that enable digital transformation.
Subhadeep Mukherjee
Director, Credgenics, Rishra, West Bengal, India
Go-to-Market and revenue leader with over 14 years of experience in enterprise SaaS, AI-driven platforms, and financial technology, specializing in helping enterprises adopt digital technologies that improve operational efficiency and customer engagement. Worked with organizations such as Adobe, Honeywell, Sprinklr, Whatfix, Gupshup and now Credgenics as a Sales and GTM leader.
Dr. Fadi Nijem
Customer Experience Expert, The Global Sales Professional Society, Amman, Jordan
A Certified Management Consultant (CMC®) with over 20 years of executive-level experience driving organizational excellence and strategic growth in corporate and non-profit sectors. Proven expertise in transforming business operations and enhancing customer experience. Recognized for architecting and implementing robust frameworks in human resources, sales, and contact center management.
Nikhil Patil
Senior Supply Chain Program Manager, Amazon, Bothell, Washington, United States
A seasoned Supply Chain Professional with 15 years of experience in Business Development, Solutions Engineering and Transportation Network Design.
Vladyslav Podoliako
Founder and CEO, Oleksandr Rudin, Dover, Delaware, Ukraine
Founder & CEO of Belkins and Folderly. A Forbes 30U30 founder, serial entrepreneur, and investor with a decade of experience in building and growing service companies and SaaS startups in Sales- and MarTech. Recognized for expertise in creating successful businesses from scratch and building top-notch teams that propel all ventures to the forefront.
Atul Punj
CEO, IBS Fintech, Bridgewater, New Jersey, United States
Atul Punj is an accomplished IT industry leader with over three decades of experience in global delivery, enterprise sales, and digital transformation. Based in Bridgewater, New Jersey, he currently serves as the CEO of IBSFINtech USA, leading the company's expansion into the U.S. market. Atul Punj is a leader.
Abdulrahman Qasem
Director of Strategy & Project Management Office, Department of Finance, Ajman, United Arab Emirates
Certified EFQM & GEM assessor and government leader with over 15 years of experience across strategy, services, project management, quality, government excellence, and KPI-driven performance. Abdulrahman leads strategic and transformation initiatives that translate vision into execution, enhance service design and delivery, strengthen quality and excellence frameworks, and drive measurable outcomes.
Syed Kashif Rafi
Registrar and Director International Linkages & Opportunities / Managing Director, ILMA University/Rapido, Karachi, Pakistan
Syed Kashif Rafi is a C-level strategist with 20+ years across academia and corporate leadership. Registrar & Director at ILMA University and Managing Director roles at Rapido and Tarbiyat. Advisor, Harvard Business Review Advisory Council; AMA Mentor; AI Committee Member P@SHA. 18+ years Rotary International leadership.
Prathap Raghavan
Director, Santander, Dallas, Texas, United States
Prathap is an accomplished IT leader with over 21 years of experience in enterprise software development, test automation, and product lifecycle management. He oversees end-to-end product strategy, roadmap planning, stakeholder engagement, and delivery alignment across multiple digital and customer service platforms.
Tony Saade
Chief Strategy Officer, Quill Communications, Dubai, United Arab Emirates
With over 25 years of building and reshaping brands, Tony currently serves as Chief Strategy Officer at Quill Communications, where he leads with an innovation framework under the IQ Model Insights. Imagination. Integration. It’s how he builds brands not just for the now, but for the next.
Hitali Shah
Advanced Analyst, Electronic Arts, Wesley Chapel, Florida, United States
Hitali Shah is an Advanced Analyst at Electronic Arts with expertise in data analytics, business strategy, and innovation. She holds two master's degrees and has worked at LinkedIn and Oracle. Passionate about leveraging data for decision-making, she holds multiple certifications and thrives on solving complex problems to enhance user experiences.
Artem Skoryi
Vice President of Business Development, Boosteroid, Houston, Texas, United States
Artem is an experienced and highly proficient Vice President of Business Development. He leads global partnerships, oversees GPU infrastructure expansion, and drives international growth. Artem manages complex initiatives with Microsoft, AMD, ASUS, Lenovo, and other technology leaders, ensuring sustained innovation and high performance across Boosteroid’s operations and expansion.
Mahum Touqeer
Senior Manager, Abacus Cambridge Partners, Dubai, United Arab Emirates
Dedicated HR professional with 10+ years of progressive experience driving talent acquisition, employee engagement, and HR business partnering across global markets (UAE, KSA, UK & US). Skilled in leading high-performing recruitment and onboarding teams, ensuring seamless compliance with regional labor laws. Recognized for shaping scalable people strategies that fuel organizational growth, strength.

