- Category Group:
- Technology Categories
- Category:
- Award for Innovation in Education Technology (EdTech) - Government
- Organization Name:
- Federal Authority for Government Human Resources
- Organization Description:
The Federal Authority for Government Human Resources (FAHR) pursues the development of Human Resources in the UAE government sector through the implementation of modern concepts and the adoption of international standards applied in the field of Human Resources Management.
Jahiz is one of the UAE Government's most transformative learning innovations-an integrated, national EdTech ecosystem that empowers public-sector employees with the future skills needed to build the world's best government. Launched by the Federal Authority for Government Human Resources (FAHR), Jahiz redefines how learning is delivered, accessed, and measured across federal entities, shifting from traditional training models to a dynamic, data-driven, future-skills platform.
A National Future-Skills Learning Ecosystem
Jahiz was designed to modernize government learning by introducing an adaptive curriculum that aligns with future government needs. The platform enables employees to develop critical capabilities in AI and digital skills, sustainability, cybersecurity, HR transformation, project management, and 10X innovation skills. This competency-based approach ensures that government employees are continuously equipped to navigate rapidly evolving global challenges. Built with human-centred design principles, Jahiz provides modular learning journeys, role-based pathways, micro-certifications, immersive virtual content, and masterclasses delivered by global experts. Its design ensures high learner engagement, improved skill retention, and measurable performance outcomes.
EdTech Innovation Through Mobile Learning
In 2024, FAHR expanded the ecosystem through the Jahiz Mobile App, transforming learning into a fully mobile, accessible, and personalized experience. Available on iOS and Android, the app includes features such as:
- Personalized dashboards tracking learning progress
- AI-powered recommendations tailored to skill gaps
- A "Future Skills Wallet" consolidating certificates and badges
- Integrated micro-learning tailored to employee roles
The mobile-first design ensures that all employees-regardless of location or role-can learn anytime, anywhere, supporting equitable access to development opportunities across the government.
Scalable, Government-Wide Implementation
Jahiz operates as a cross-government EdTech ecosystem supported by a multi-partner model. Its design balances agility with strong governance, enabling rapid scaling while ensuring quality and alignment with strategic national objectives.
A 100% completion rate in Phase 1, followed by expansion into local government and youth audiences, demonstrates its scalability and operational excellence. The platform today serves tens of thousands of federal employees, leaders, and young talent-making it one of the region's largest digital learning systems.
Global Partnerships and World-Class Content
Jahiz doubled its network of knowledge partners to more than 30 leading international institutions, including AWS, Microsoft, CIPD, and Apolitical. These partnerships ensure access to global best practices, thought leadership, and cutting-edge content.
International Recognition and National Value
Jahiz has earned major regional and global awards-including the Gold MENA Stevie Award, UAE Innovates Award, Future Workplace Award, and recognition by the World Economic Forum as one of the Top 9 global projects preparing governments for the future.
By building a digitally fluent and resilient workforce, Jahiz strengthens the UAE's competitiveness, reduces training costs, and instills a culture of lifelong learning across federal entities. Its impact is seen in improved performance, higher engagement, and measurable capability gains-making it a leading example of how innovative EdTech can shape future-ready governments.
Conclusion
Jahiz represents a world-class achievement in educational technology. Its design, scale, mobile accessibility, AI-enabled personalization, and measurable impact establish it as a pioneering EdTech model-transforming how the UAE Government learns, grows, and prepares for the future.
Entry Sources & Additional Supporting Information
Learning Adoption & Scale
- 54,000+ federal employees and leaders trained
- Participation across 60+ federal entities
- 1.8 million+ learning hours completed
- Expansion to 2,000+ local government learners and 1,000+ youth
Performance & Satisfaction Indicators
- 81% satisfaction with platform access
- 80% satisfaction with content quality
- 75% reported improved job performance
- 99.5% of courses rated 4/5 or higher
Technology & Mobile Innovation
- Jahiz Mobile App launched in 2024
- 4.3/5 Google Play rating with thousands of downloads
- AI-powered learning recommendations
- Future Skills Wallet centralizing badges and certificates
Global Partnerships & Recognition
- 30+ global content partners (AWS, Microsoft, CIPD, Apolitical, etc.)
- Gold MENA Stevie Award - Innovation in Education Technology
- UAE Innovates Award - Most Innovative Use of Resources
- Future Workplace Awards - Best L&D Technology Implementation
- Recognized by World Economic Forum among Top 9 global future-ready projects
- Contributed to UAE ranking 1st in future readiness in the Arab region (FPI 2024)