FAHR-App Categories-Award for Innovation in Education or Training Apps

The Federal Authority for Government Human Resources (FAHR) pursues the development of Human Resources in the UAE government sector through the implementation of modern concepts and the adoption of international standards applied in the field of Human Resources Management.

Jahiz has transformed how the UAE Federal Government prepares its workforce for the future. Launched in 2022 as a national upskilling ecosystem and expanded in 2024 with the Jahiz Mobile App, it represents one of the region's most innovative, scalable, and human-centred government learning solutions. Through cutting-edge digital design, global partnerships, and policy-aligned development, Jahiz reshapes public-sector capability building and strengthens national competitiveness.

Reinventing Government Learning Through Human-Centred Design

Jahiz modernised government learning by shifting from traditional, one-directional training models to an adaptive, future-skills framework. The platform equips federal employees with capabilities essential for the next decade, including:

• AI and digital skills
• Sustainability and green economy skills
• HR transformation and leadership
• Cybersecurity and project management
• Innovation, agility, and "10X" skills

Through modular virtual content, expert-led masterclasses, and role-based learning journeys, Jahiz provides personalised, high-impact development for all employee levels-from early-career talent to senior leaders.

Transformational Impact Across the UAE Federal Government

Since its launch, Jahiz has become one of the region's largest government learning programmes. More than 54,000 employees and leaders from 60+ federal entities have completed over 1.8 million learning hours, earning micro-certificates, badges, and immersive digital credentials. Surveys consistently reflect strong user engagement, high satisfaction, and proven impact on workplace performance.

The platform doubled its knowledge partner network to 30+ global and regional institutions, including AWS, Microsoft, CIPD, and Apolitical-ensuring global best practices are embedded in UAE government learning.

Jahiz Mobile App - A Breakthrough in EdTech Accessibility

In 2024, FAHR launched the Jahiz Mobile App, available on Play Store and Apple Store, to deliver learning anywhere, anytime. Built with a user-first philosophy, the app includes:

• Personalised AI-powered course recommendations
• A Future Skills Wallet consolidating all badges and certificates
• A dynamic learning dashboard
• Seamless multilingual experience

Rated 4.3/5 on Google Play with thousands of downloads, the app accelerates digital adoption and ensures continuous learning across the federal workforce.

Operational Excellence & Government-Wide Scaling

Jahiz operates as a cross-government ecosystem supported by strong governance and agile delivery. Phase 1 achieved 100% entity participation, followed by expansion into local government with 2,000+ additional learners, and outreach programmes for 1,000+ youth.

Its multi-partner model has proven highly effective in scaling learning, improving accessibility, and embedding future skills into everyday government work.

Jahiz strengthens national competitiveness by building a resilient, digitally fluent government workforce and reinforcing a culture of lifelong learning. It reduces training costs, expands equitable learning access, and ensures readiness for future challenges-directly contributing to the UAE's ranking.

Conclusion

Jahiz and the Jahiz Mobile App represent a landmark in education technology for government. By combining human-centred design, AI-powered learning, global partnerships, and mobile accessibility, FAHR has delivered an innovative national learning ecosystem that elevates public-sector capability and drives long-term national value.