Ready - Empowering world-class airline catering through real-time intelligence inspections | Middle East & North Africa Stevie® Awards

Ready - Empowering world-class airline catering through real-time intelligence inspections

Category Group:
App Categories
Category:
Award for Innovation in General Utility Apps
Organization Name:
THY DO & CO İkram Hizmetleri A.Ş.
Organization Description:

Turkish DO & CO is a leading inflight catering company, combining Turkish hospitality with global culinary expertise. As a joint venture of Turkish Airlines and DO & CO Group, it delivers premium dining experiences, innovative menus, and flawless service, transforming inflight meals into memorable moments for millions of passengers worldwide.

READY App is an intelligent mobile operations platform developed to support Turkish DO & CO's uncompromising pursuit of excellence in airline catering. Since July 1, 2023, the platform has evolved into a real-time, AI-powered quality intelligence system that transforms how world-class production environments ensure consistency, safety, and customer satisfaction at scale.

Turkish DO & CO does not merely produce meals-it creates experiences. Every tray delivered on board represents the brand's promise of precision, taste, hygiene, and emotional impact. However, maintaining this level of perfection across thousands of daily production cycles requires more than traditional inspections. READY App was created to meet this challenge.

Unlike conventional audit tools that simply digitize paper checklists, READY App introduces predictive, learning-based quality control. Its artificial intelligence engine analyzes inspection results, images, videos, environmental variables, and historical performance patterns simultaneously. The system does not just record what happened-it anticipates what could go wrong and intervenes before issues reach the customer.

One of READY App's most innovative features is its AI-powered visual inspection system. Photos and videos captured on-site are analyzed using computer vision algorithms to detect hygiene anomalies, temperature irregularities, equipment deviations, and presentation inconsistencies.

This removes subjectivity, reduces human error, and ensures universal quality standards across all locations.

Built with a mobile-first architecture, READY App enables real-time operations. Inspections are launched directly on-site, locations are verified via QR or NFC, evidence is uploaded instantly, and corrective actions are assigned within seconds. The AI engine automatically prioritizes risks and escalates critical cases-reducing resolution times from days to minutes.

The platform is not static; it learns. READY App continuously analyzes recurring issues, delayed resolutions, and systemic weaknesses. Each new inspection becomes smarter than the last, optimizing workflows and decision paths automatically.

For leadership teams, READY App is more than a reporting tool. Its intelligence layer transforms raw operational data into strategic insights: trend detection, root-cause clustering, risk forecasting, and experience-impact modeling. This allows Turkish DO & CO to protect not only today's service quality, but tomorrow's reputation.

READY AI is now the digital nervous system behind Turkish DO & CO's production excellence. It ensures that innovation does not compromise tradition-and that scale never dilutes craftsmanship.

Creative & Production Credits

READY AI was designed and developed by a multidisciplinary team of product strategists, AI engineers, mobile developers, UX designers, and operational experts.

Product Strategy & System Architecture:

  • ICI TECH TEKNOLOJI A.S

Mobile Application Development (iOS & Android):

  • ICI TECH TEKNOLOJI A.S

Operational Expertise:

  • Turkish DO & CO Quality, Production, Logistics, and Food Safety Teams

READY AI is not a conceptual product-it is a living system built around real operational needs.

Entry Sources & Additional Supporting Information